188bos Privacy Policy – Protection of Malaysian Player Data

188bos takes the privacy and personal data protection of all players on our platform seriously. This Privacy Policy document clearly sets out the types of data we collect, the purposes for collection, how data is used and stored, which parties may receive your data, and the rights you hold in relation to your personal data.

By registering an account and using the platform 188bos, you agree to the data collection and usage practices described in this policy. If you disagree with any part of this policy, please contact us before registering or discontinue use of the platform. We encourage you to read this document carefully and to reach out to 188bos support if any part is unclear.

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements or improvements to the 188bos platform. Any material amendments will be communicated to registered members via an in-platform notice or to their registered email address. The "Last Updated" date at the top of this document reflects the currently applicable version.

188bos collects various types of personal data as you interact with our platform. This includes information you provide directly and data collected automatically during your use of the platform.

Data You Provide Directly:

• Registration Information: Full name as per MyKad, Malaysian phone number, email address, date of birth, and the password you create.
• Identity Verification (KYC) Information: A copy of your MyKad or passport, recent bank statement, utility bill, or other proof of address documents may be required before a withdrawal is processed.
• Financial Information: eWallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) or banking information for processing deposits and withdrawals via FPX, Maybank2u, or CIMB Clicks.
• Communications: History of communications with the 188bos support team via live chat or email, including any complaints and inquiries submitted.

Automatically Collected Data:

• Technical Data: IP address, browser type, operating system, device type, and screen resolution.
• Activity Data: Pages visited, games played, session duration, betting history and transaction activity on the 188bos platform.
• Cookie Data: Login session information, game preferences, and platform settings stored via browser cookies.
• Location Data: Approximate location based on IP address, used for regulatory compliance and fraud prevention — we do not access your device's precise location.

188bos uses collected personal data solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:

• Service Provision: Creating and managing your account, processing deposits and withdrawals, and providing access to games and all 188bos platform features.
• Identity Verification (KYC): Verifying your identity to ensure compliance with anti-money laundering legal requirements and to prevent the use of the platform by underage individuals.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, unauthorised access, duplicate account usage and any other misuse of the platform.
• Service-Related Communications: Sending important notices related to your account, transactions, policy changes, or security issues that require your attention.
• Platform Improvements: Aggregated and anonymised usage data is analysed to better understand player needs and improve the user experience on the 188bos platform.
• Legal Compliance: Fulfilling obligations to regulatory bodies, complying with court orders, or acting on directions from lawful authorities.
• Marketing Communications: Sending information about 188bos promotions, bonuses, and new offers — but only if you have consented to receive such communications during registration or subsequently through your account settings.

188bos does not sell, rent or disclose players' personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share data with certain parties to enable the platform to operate properly or to fulfil our legal obligations:

• Payment Processor: Information required to process deposits and withdrawals is shared with your chosen payment provider — whether Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or bank transfer via FPX. This data is strictly limited to what is necessary to complete the transaction.
• Game Providers: Minimum information required for player verification and fraud prevention may be shared with licensed game providers operating tables or slots on the 188bos platform.
• Third-Party Security Services: We use third-party services for fraud detection, DDoS protection and cybersecurity. These providers are granted only the limited access to data strictly necessary for those purposes.
• Legal Authorities: We will disclose data where required by law, court order, regulatory authority directive, or in cases involving legitimate fraud investigations or financial crime.

All third parties that receive data from 188bos are bound by strict confidentiality agreements and are prohibited from using that data for any purpose other than what is specified. We only work with third-party providers whose data security standards are on par with our own.

188bos retains personal data only for as long as necessary to fulfil the purposes stated in this policy or to comply with legal requirements. Retention periods vary depending on the type of data:

• Active Account Data: Retained for as long as your account remains active on the 188bos platform, plus any additional period required after account closure to meet legal obligations.
• Financial Transaction Data: Transaction records are retained for a minimum of 7 years in accordance with accounting and anti-money laundering legal requirements.
• Communication Log Data: Customer support communication history is retained for 3 years for reference and dispute resolution purposes.
• Technical Data & Logs: System logs and technical data are retained for 12 months for security and technical troubleshooting purposes.

Once the retention period has expired and there is no ongoing legal or operational requirement, 188bos will securely delete or anonymise that data. The deletion process uses methods that ensure data cannot be recovered once removed.

Platform 188bos uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and analyse platform usage. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions including secure login, session management and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Saving your preferences such as interface language, favourite tables, and display settings so you do not need to reconfigure them each time you log in.
• Analytics Cookies: Helps us understand how players use the 188bos platform in aggregate — without identifying any individual — so we can make meaningful improvements.
• Security Cookies: Used to detect suspicious activity, prevent unauthorised access, and protect your account from security threats such as brute force attacks.

You can manage cookie settings through your browser preferences. Disabling essential cookies may affect your ability to log in and use platform features. 188bos entirely. For non-essential cookies such as analytics cookies, you may opt out without affecting your use of the core platform.

As a player 188bos and data subjects under applicable data protection laws, you hold the following important rights regarding your personal data. All requests relating to these rights may be submitted through 188bos customer support:

• Right to Access: You have the right to request and receive a copy of the personal data we hold about you in a machine-readable format.
• Right to Rectification: If you find that any personal information held in 188bos's records is inaccurate or out of date, you have the right to request an immediate correction.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data — subject to our legal obligations to retain specific records.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances while a dispute or request is being resolved.
• Right to Object: You may object to the processing of your data for specific purposes, such as direct marketing communications, at any time.
• Data Portability Right: Under certain circumstances, you have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.

188bos is committed to responding to all rights-related requests within 30 business days from the date the request is received. For complex requests, this period may be extended by up to 60 days, with prior notice given to the requester. No fee is charged for the first privacy rights request made within any 12-month period.

188bos continually invests in security infrastructure to ensure players' personal data is protected to the highest standard. Among the security measures we have implemented:

• 256-bit SSL encryption for all data in transit between your device and 188bos servers.
• Sensitive data in the database is encrypted — passwords are never stored in plain text.
• Role-Based Access Control ensures that only authorised personnel are able to access player data.
• Regular security audits and penetration testing to identify and address vulnerabilities.
• 24/7 threat monitoring with automated intrusion detection systems.
• Regular data backup procedures to ensure continuity of service.

Although 188bos takes all reasonable steps to protect your data; however, no system can be guaranteed 100% secure. We encourage players to play their part in keeping their accounts safe by using strong passwords, enabling two-factor authentication where available, and reporting to us promptly if they suspect any suspicious activity on their account.

Platform 188bos is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Our registration process requires date of birth verification, and we apply KYC procedures to confirm a player's age before any withdrawal is processed.

If we discover that we have collected personal data from an individual under the age of 18 without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a child has registered at 188bos, please contact us immediately at support@188bos.best so we can take the appropriate action.

188bos reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, updates to applicable data protection laws, or platform improvements. When we make material changes, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying prominent notices within the 188bos platform to inform players of such changes.
• Sending an email notice to all registered members if the changes materially affect how we manage their personal data.

Continued use of the platform 188bos after the changes take effect will be considered acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

For any questions, concerns, or requests regarding this Privacy Policy or the use of your personal data by 188bos, please contact us through the following channels:

• Email: support@188bos.best (please state "Privacy Enquiries" in the email subject line)
• Live Chat: Available 24/7 via the 188bos platform – average response time under 3 minutes

The 188bos privacy team will respond to all privacy-related enquiries within 5 business days.